Help centre
FAQs
Quick answers about orders, delivery and returns.
How long does it take to process my order?
We process orders as quickly as we can. You will receive an email with tracking as soon as your order is on its way.
How long will delivery take?
Delivery usually takes 7–15 business days after your order ships. Delivery times can vary by location, so see our shipping policy for details.
How can I track my order?
Once your order ships, we will email you a tracking link. If you have not received it, contact us and we will check for you.
Can I change or cancel my order?
Contact us as soon as possible. We can usually change or cancel an order before it has been processed.
What is your returns policy?
If something is not right, contact us and we will help. See our returns policy for the full details.
My item arrived damaged or faulty. What should I do?
We are sorry about that. Contact us as soon as possible with your order number and a photo, and we will make it right.
Which payment methods do you accept?
You can pay with the payment methods shown at checkout.
Still have a question?
Send us a message and we will get back to you as soon as we can.